More and more enterprises choose to use the 400 phone, and consumers have gradually accepted this communication method. When consumers see the 400 phone number mentioned in the enterprise propaganda, they will have a preliminary recognition of the enterprise"s status, reputation, reputation and other aspects.
Modern enterprises can enjoy considerate service when handling 400 calls, breaking the industry closure and restrictions caused by time and space constraints in the past, and bringing new communication experience to enterprises.
In fact, only one 400 phone is needed to build an enterprise call center. The Tiantong 400 platform provides basic functions, value-added functions and unique functions, which can meet almost all the subtle needs of enterprise users.
For example, enterprises can record the basic information of customers at the first time through the "smart call pop-up screen" function of the 400 phone; At the same time, when the customer enters the line again, the 400 telephone background can display the customer"s basic information and historical communication records, so that enterprises can provide more targeted services to customers.
For another example, one of the typical convenience functions of modern enterprises is the "call analysis report" function in the 400 phone. After the customer dials the 400 number, the system will automatically record their call number, call area, call time and answering agent number, and analyze these data to present the results intuitively. Therefore, more and more small and medium-sized enterprises rely on the 400 phone platform to evaluate the advertising effect.
加我微信好友
加我QQ好友